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Job Purpose
Shiloh Healthcare Services is seeking a dedicated and experienced Senior Support Worker to join our Supported Living Services, supporting adults with learning disabilities, autism, mental health needs, complex behaviours, and sensory impairments. The successful candidate will play a key role in empowering individuals to live as independently as possible, achieve meaningful outcomes, and participate fully in their communities while promoting dignity, choice, rights, and wellbeing.
Key Responsibilities
• Provide high-quality person-centred support in line with individual support plans, risk assessments, Positive Behaviour Support (PBS) plans, and agreed outcomes.
• Support individuals with daily living activities including personal care, medication, meal preparation, budgeting, household tasks, accessing education, employment, volunteering opportunities, healthcare appointments, and community activities.
• Promote independence, social inclusion, emotional wellbeing, and positive risk-taking while encouraging individuals to make their own choices and decisions.
• Support the Registered Manager with service delivery and lead the team when required
• Lead shifts and provide guidance, mentoring, and support to Support Workers, ensuring safe and effective service delivery.
• Implement Positive Behaviour Support strategies, monitor behaviours of concern, use de-escalation techniques where appropriate, and contribute to behaviour reviews and support planning.
• Maintain accurate records, daily notes, incident reports, medication records, and care documentation.
• Monitor and report changes in individuals’ health, behaviour, or support needs.
• Ensure compliance with safeguarding procedures.
• Work collaboratively with families, healthcare professionals, social workers, commissioners, and other stakeholders to ensure positive outcomes for the people we support.
• Participate in staff supervision, team meetings, training, audits, spot checks and quality assurance activities.
• Line manages, coach, and develop Support Workers
• Promote a positive culture of respect, accountability, teamwork, and continuous improvement across the service.

Essential Requirements
• Level 2 Diploma in Health and Social Care (or working towards).
• Previous experience supporting adults with learning disabilities, autism, mental health needs, or complex behaviours.
• Experience leading shifts or supporting staff within a care setting.
• Good understanding of safeguarding, Positive Behaviour Support, person-centred care, and CQC requirements.
• Strong communication, leadership, and organisational skills.
• Ability to work flexibly, including evenings, weekends, bank holidays, sleep-ins, and waking nights where required.
• Enhanced DBS check and satisfactory references.
Why Join Shiloh Healthcare Services?
At Shiloh Healthcare Services:
• We are committed to delivering high-quality,
• Compassionate support that enables people to live fulfilling and independent lives.
• We value our staff and offer ongoing training,
• Career development opportunities,
• Supportive leadership,
• Competitive Salary.
• Paid Holidays (28 days Inc Bank Holiday

Shiloh Healthcare Services is an equal opportunities employer committed to safeguarding and promoting the welfare of vulnerable adults. All appointments are subject to enhanced DBS checks, satisfactory references, and right-to-work verification.

Job Description
We are seeking an organised and professional Care Administrator to support the smooth running of the care service. The role involves managing records, handling enquiries, supporting staff administration, and ensuring compliance with company policies and care regulations.
Key Responsibilities
• Maintain accurate staff and service user records.
• Answer calls, emails, and enquiries professionally.
• Support recruitment and onboarding processes.
• Maintain training and compliance records.
• Assist with rotas, payroll information, and documentation.
• Support audits and inspections.
• Ensure confidentiality and data protection compliance.
• Communicate effectively with staff, service users, families, and professionals.
• Report safeguarding or health and safety concerns promptly.
• Provide general administrative support to management.
Requirements
• Previous administration experience preferred.
• Good organisational and communication skills.
• Good IT skills, including Microsoft Office.
• Ability to manage workload effectively.
• Professional, reliable, and trustworthy.
This role may include other duties appropriate to the position and service needs.

About Shiloh Healthcare Services Ltd
Shiloh Healthcare Services Ltd is a growing domiciliary care provider based in Derby, delivering high-quality, person-centred care that enables individuals to live safely and independently in their own homes. We are committed to being relationship-led and carer-focused while maintaining strong regulatory compliance.
The Role
We are seeking an experienced Registered Domiciliary Care Manager to lead the day-to-day running of our home care service. You will be responsible for ensuring safe, effective, and CQC-compliant care delivery, staff leadership, and continuous service improvement.

Key Responsibilities
· Act as the CQC Registered Manager, ensuring compliance with all regulations
· Oversee daily operations and care delivery
· Carry out client assessments, reviews, and person-centred care planning
· Lead safeguarding, quality assurance, audits, and incident management
· Recruit, manage, and develop care staff
· Ensure staff training, supervision, and competency checks
· Build effective relationships with service users, families, and professionals
· Support service growth and community engagement
About You

Essential:
· Experience as a Registered Manager or Deputy Manager in domiciliary care
· NVQ Level 3 in Health & Social Care (or equivalent)
· Willingness to work towards NVQ Level 5
· Strong knowledge of CQC standards and safeguarding
· Full UK driving licence
· Right to work in the UK (no sponsorship available)

Desirable:
· Previous CQC registration
· Train the Trainer qualification

Application Questions
• Will you now or in the future require sponsorship for employment visa status?
• Do you have a valid UK driving licence?
• Are you willing to undergo a background check in accordance with regulations?
Work Location: In person
Job Type: Full-time
Benefits:
• Company pension
• · 28 days annual leave (including bank holidays)
• · Ongoing training and development

Work Location: In person

Shiloh Healthcare is looking for a Care Coordinator to join our team at Derby.
Are you a dynamic person with experience in planning, problem solving, rostering with a can do attitude, then you click the apply button.
You will be working with the team to ensure that the business and compliance met the target.
Key responsibilities:
• Allocating right skilled and experienced care workers to deliver the best care as per the needs of the service user.
• Ensure the service users are at the heart of care delivery.
• You will be organising the rota on the system
• Playing a key role in getting new contracts.
• Ensuring the assessment, risk assessments and admission is done and the care plan is finished on time.
• Must ensure the documentation is in situ and completed for each service user.
• Maintaining a strong relationship with the key stakeholders which includes Social Workers, District nurses, Safeguarding team, commissioning teams, Occupational therapist and PTs.
• On call duties as and when required.
• To achieve targets, KPI’s and objectives set by the Registered Manager.
• Ensure all staffs meet the compliance as required by CQC
We are looking for:
• At least 2 years of experience as domiciliary care coordinator
• Able to work as a team player and must have the to do mind.
• Excellent organisational skills, communication skills both written and verbal.
• IT knowledge: Microsoft office.
• Driving license
• Experience is handling complaints and problem solving skills.
•

Benefits:
• Competitive salary
• A supportive working environment and management.
• Pension scheme

Full job description
Shiloh Healthcare is a dedicated domiciliary care provider committed to delivering high-quality, person-centred support in a professional yet compassionate manner. We are currently seeking reliable, motivated, and conscientious Care Assistants to join our growing team on both full-time and part-time contracts.
We offer flexible working arrangements to support a healthy work–life balance. The ideal candidate will be adaptable, well-organised, and demonstrate a genuine passion for providing care that respects the dignity and individual needs of each service user.
Applicants must be able to work independently using their own initiative, while also contributing effectively as part of a team. Strong communication skills are essential, as the role involves regular reporting to management and collaborative working with other healthcare professionals to ensure the best outcomes for those we support.

Benefits of Joining Our Team:
• Competitive pay rates
• Paid travel expenses
• Flexible work hours with a variety of shifts ranging from 7am starts to 10.30pm finishes, and the potential for sleep ins
• 28 days holiday allowance
• Workplace Pension Scheme
• Uniform and PPE provided
• Fully funded trainings

Requirements of Potential Applicants:
• To work alternate weekends, or one day every weekend
• Excellent interpersonal skills
• Ability to understand and follow policies and procedures
• Reliable and honest with good time keeping skills
• Good English skills in handwriting and speaking
• Use of a car and full driving license

Your duties will include the following:
• Assist clients with personal care tasks, such as bathing, washing, dressing, meal preparation, assistance with medication and toileting
• Hoist and transfer clients using equipment in place
• Accompany clients on social visits, shopping trips, hospital visits, GP appointments
• Observe, monitor and record clients’ physical and emotional well-being, and promptly report any issues to management
• Encourage clients to remain as independent as possible
• Work in accordance with clients’ individual care and support plan at all times
Licence
• UK Driver's Licence (required)

Full job description
Shiloh Healthcare is a dedicated domiciliary care provider committed to delivering high-quality, person-centred support in a professional yet compassionate manner. We are currently seeking reliable, motivated, and conscientious Care Assistants to join our growing team on both full-time and part-time contracts.
We offer flexible working arrangements to support a healthy work–life balance. The ideal candidate will be adaptable, well-organised, and demonstrate a genuine passion for providing care that respects the dignity and individual needs of each service user.
Applicants must be able to work independently using their own initiative, while also contributing effectively as part of a team. Strong communication skills are essential, as the role involves regular reporting to management and collaborative working with other healthcare professionals to ensure the best outcomes for those we support.

Benefits of Joining Our Team:
• Competitive pay rates
• Paid travel expenses
• Flexible work hours with a variety of shifts ranging from 7am starts to 10.30pm finishes, and the potential for sleep ins
• 28 days holiday allowance
• Workplace Pension Scheme
• Uniform and PPE provided
• Fully funded trainings

Requirements of Potential Applicants:
• To work alternate weekends, or one day every weekend
• Excellent interpersonal skills
• Ability to understand and follow policies and procedures
• Reliable and honest with good time keeping skills
• Good English skills in handwriting and speaking
• Use of a car and full driving license

Your duties will include the following:
• Assist clients with personal care tasks, such as bathing, washing, dressing, meal preparation, assistance with medication and toileting
• Hoist and transfer clients using equipment in place
• Accompany clients on social visits, shopping trips, hospital visits, GP appointments
• Observe, monitor and record clients’ physical and emotional well-being, and promptly report any issues to management
• Encourage clients to remain as independent as possible
• Work in accordance with clients’ individual care and support plan at all times
Licence
• UK Driver's Licence (required)